Posts tagged: public folders

Public Folder Calendar not showing events for 1 user

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/442662c1-2561-4ba1-b8d6-db97ec85a7dc

Clarify: Single user cannot view the items on public calendar folder, right?

Troubleshooting:

1. Go to affected user’s OWA, check public calendar folder from there

2. Open affected user’s outlook in safe mode Run->outlook /safe>

Notes: it can disable the influences from most 3rd-party Add-ons

3. Open affected user’s outlook with switch “Cleanviews” < Start->Run->outlook / Cleanviews>

Notes: Restores default views. All custom views user created are removed

4. Add a new mail profile with same affected user’s info on affected pc, check if the issue still persists

5. Create a new mail profile for affected user on a testing pc, check if the issue still persists

Collect info:

Windows client OS and outlook version

One user can't see public folders on outlook.

exchange

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